Even though most of what I do is just, well, me working quietly at home, Eibonvale Press is experiencing some issues due to the Coronavirus. The printer/distributor for the vast majority of my books is currently in a state of extreme chaos after the pandemic hit just as they were upgrading their systems. The result has been glitches and errors left right and centre, as well as a considerable slow-down processing orders, new titles and all the many problems that have cropped up. Still – hard to criticise anyone who is struggling to keep going through all this.
The best one yet was when one book physically wouldn’t allow me to upload a cover file yet somehow went through the system anyway and is now sitting there plaintively pleading for approval for global distribution. What would happen if I let that out into the world, minus cover, I have no idea! Haven’t heard a peep from the support folks about it yet either.
In addition, the postage has become very shaky, especially international – again, no surprise at all under the circumstances and all credit to those who are keeping it going. But while the occasional loss is normal enough, I think I have replaced more missing or severely delayed books in the past couple of months than I normally would in years! It’s starting to get expensive!
There are other subtler things as well, such as the increased difficulty of me simply getting to the post office while it’s open … and even the fact that I currently have no easy access to newspapers for packing larger boxes!
All this to say, please bear with any creaking and groaning from deliveries and other stuff for a while. The vast majority of orders and tasks are still working just fine – and any issues, just contact me and I’ll sort them.
Also, new titles are on the way through the system and will be available very soon now. Stand by for more news!
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